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AI Receptionist · Chard Aesthetics Clinics

Chard client. Microneedling enquiry. South Somerset village caller. You were with a client. No callback.
ForgeMason answered. Treatment interest logged. Appointment set.

Chard is the aesthetics hub for a wide spread of south Somerset and east Devon villages — Ilminster, Crewkerne, Axminster — where clients don't have a local option and travel specifically to your clinic. For those callers, an unanswered phone is a signal to try Taunton instead, which is only twenty minutes further. ForgeMason ensures every call from across that catchment area is answered, the treatment is qualified, and the appointment is confirmed before the client decides the extra drive might be worth it after all.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any relevant medical history flags, and preferred date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
Get Started
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Front Desk
£167/mo
  • Everything in Capture
  • Full voice AI receptionist
  • Review requests
  • Priority support
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Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Chard
  • Google Ads management
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FAQ
Our catchment area covers a lot of surrounding villages — does ForgeMason work for callers who aren't familiar with booking online or using apps?+
Yes. ForgeMason is a phone-based system — callers ring your existing number and speak naturally. There's no app to download, no form to fill in, no link to click. For rural callers who prefer calling over online booking, the experience feels like speaking to a knowledgeable receptionist who takes their details and gets them sorted. That's exactly the kind of accessible, frictionless service that keeps village-based clients choosing your Chard clinic over a longer drive to a larger town.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Chard aesthetics clinic? Free 20-minute call.

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Also serves: Taunton · Yeovil · Wellington · All Somerset