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AI Receptionist · Dorchester Aesthetics Clinics

Dorchester client. Drove in from Puddletown. First-ever treatment.
Rang Wednesday morning. No answer.
ForgeMason caught it. Consultation booked. She didn't leave.

Dorchester aesthetics clinics serve the Dorset county town and draw in clients from the surrounding Piddle Valley, Frome Valley and Purbeck villages who don't have local aesthetics services. These clients have made a specific trip — they've often researched online, made a decision, and committed to the journey. An unanswered call doesn't just lose a booking; it wastes a client's time and goodwill. ForgeMason ensures that no one who's made the effort to ring leaves without an appointment confirmed.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any relevant medical history flags, and preferred date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
Get Started
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£167/mo
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FAQ
A lot of our clients travel in from surrounding villages — does ForgeMason capture where they're coming from so we can allow enough time between appointments?+
Yes. ForgeMason captures the client's location as part of the booking intake. For clients travelling from outside Dorchester, that information goes to your team alongside the appointment details — so if you need to factor in arrival flexibility or build in extra time, you have the context to do so. Village clients who've made the journey are also significantly more likely to become loyal long-term clients, so capturing them well from the first call matters.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Dorchester aesthetics clinic? Free 20-minute call.

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Also serves: Weymouth · Bridport · Sherborne · All Dorset