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AI Receptionist · Taunton Dental Practices

Taunton patient. Toothache Tuesday morning.
Rang eight times. Line constantly busy.
ForgeMason would have answered. Pain sorted.

Taunton dental practices face high call volume every morning — emergencies, routine check-up requests and new patients all competing for the same busy front desk. ForgeMason answers every call instantly, qualifies whether it's an emergency or routine appointment, and gets the right patient booked with the right slot — without your receptionist needing to put anyone on hold.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Appointment qualified

Captures appointment type — check-up, hygienist, filling, emergency or new patient — name, date preference and whether NHS or private.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Appointment qualification
  • Missed-call text-back
  • Calendar booking
Get Started
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FAQ
Can it tell the difference between a dental emergency and a routine appointment request?+
Yes. ForgeMason is configured to ask qualifying questions when a caller mentions pain, swelling or an urgent problem — flagging the call as an emergency and routing it with priority. Routine check-up and hygienist requests follow the standard booking flow without taking up emergency slots.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Taunton dental practice? Free 20-minute call.

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Also serves: Yeovil · Bridgwater · Wellington · All Somerset