Frome has one of the most wellness-aware client bases in Somerset. Callers tend to be discerning — they've researched practitioners, they want natural results, and they have questions before they'll commit to a booking. They also tend to call at unpredictable times: between errands, walking between independent shops, on a phone tucked into a busy day. ForgeMason answers immediately, captures treatment interest and preferred dates, and makes sure no well-researched, high-intent caller slips to the next name on their list.
AI picks up within 2 rings, 24/7.
Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any relevant medical history flags, and preferred date.
Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.
Also serves: Shepton Mallet · Radstock · Midsomer Norton · All Somerset