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AI Receptionist · Shepton Mallet Aesthetics Clinics

Shepton client. Filler consultation. Village caller from the Mendips. Rang Friday afternoon. Voicemail.
ForgeMason answered. Booking made. Frome wasn't needed.

Shepton Mallet serves as the aesthetics anchor for a cluster of Mendip villages — Pilton, Doulting, East Pennard — whose residents don't have a local option. These clients call when the decision is made, often on a Friday afternoon or a weekend morning when your team is focused on treatments. ForgeMason answers the moment they ring, qualifies the treatment and preferred date, and books the consultation — so the caller from Pilton stays in Shepton rather than finding a clinic in Frome or Wells that answered first.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any relevant medical history flags, and preferred date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
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£167/mo
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£367/mo
  • Everything in Front Desk
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FAQ
We're competing with nearby clinics in Frome and Wells — does ForgeMason give us an edge when clients are deciding between us?+
Directly, yes. When a caller from the Mendip villages has your number and another clinic's number, the clinic that answers first is the clinic that gets the booking in the overwhelming majority of cases. ForgeMason means your phone is answered within 2 rings every single time — including Friday afternoons, Saturday mornings, and any moment your team is in treatment. Speed of response at the moment of decision is the most reliable way to convert a comparison-shopper into a loyal client.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Shepton Mallet aesthetics clinic? Free 20-minute call.

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Also serves: Frome · Wells · Glastonbury · All Somerset