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AI Receptionist · Wareham Aesthetics Clinics

Wareham client. Skin booster top-up. Stopped in from Swanage. Called ahead to confirm. Went to voicemail.
ForgeMason answered. Appointment confirmed. Journey worthwhile.

Wareham is the Purbeck gateway — clients travel through from Swanage, Corfe Castle and the surrounding heath villages specifically to access services the peninsula doesn't have. These callers often ring ahead to confirm availability before they make the journey; an unanswered call means a cancelled trip and a booking that goes to Poole or Dorchester instead. ForgeMason answers immediately, confirms availability, qualifies the treatment, and books the slot — so clients from across Purbeck arrive knowing their appointment is secured.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any relevant medical history flags, and preferred date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
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FAQ
Clients sometimes call to check availability before making the drive from Swanage — can ForgeMason confirm availability in real time?+
Yes. ForgeMason integrates with your booking calendar and can confirm available slots during the call, or capture the client's preferred dates and book directly. For clients calling to check before a journey, getting a confirmed slot on that call is exactly what keeps them committed to coming in. If live calendar access is enabled, they get real-time confirmation; if not, ForgeMason captures their details and a text-back confirms the slot within minutes.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Wareham aesthetics clinic? Free 20-minute call.

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Also serves: Swanage · Dorchester · Poole · All Dorset