AI Receptionist · Street · Somerset

Street architect.
In a design meeting.
New project enquiry just rang out.

Street's residential extension market, commercial design work, and heritage industrial building adaptation projects create a varied workload under Mendip District planning. When you're deep in a client meeting or on site, new enquiry calls go unanswered — and the prospective client who can't get through will instruct a competitor before you've had a chance to demonstrate your expertise.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
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The Problem

Street projects start with a phone call. You can't always answer it.

Street's mix of residential alterations, commercial projects, and adaptation of the town's heritage industrial buildings creates a steady stream of architectural enquiries — each requiring prompt, informed engagement. Mendip District planning brings its own requirements, and architects here carry active project portfolios that leave little capacity to monitor the phone. A call that goes to voicemail is often a project lost. ForgeMason ensures every enquiry is answered, captured, and queued for your review, whatever you're doing.

Features

Everything a Street architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — residential extensions, commercial schemes, new builds — so no brief is lost while you're with planning or on site.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

⚡

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

🏘️

Project Type Routing

Residential, commercial, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

⭐

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Street market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Street
  • Google Business Profile management
  • Google Ads management
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FAQ

Common questions from Street architects.

Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
Can it handle heritage industrial building adaptation enquiries in Street?+
Yes. ForgeMason captures the building type, heritage designation, proposed new use, and any change-of-use planning requirements the caller mentions. For Street's historic industrial buildings, it logs the existing use class, structural considerations noted by the client, and any pre-application meetings already held with Mendip District Council — so your follow-up can address the specific heritage and planning questions the project raises.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Street architect? Free 20-minute call.

We'll show you how many project enquiries you're missing and what we'd build to fix it.

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