Sherborne solicitors often carry multi-generational client relationships — families who have used the same firm for wills, trusts, and conveyancing across decades. Those clients still expect to be answered promptly. When a partner is unavailable and a receptionist takes a message, the relationship that took thirty years to build can be handed to a Yeovil competitor inside an afternoon. ForgeMason ensures the matter is captured and the partner notified at the moment the client calls — not three days later.
AI picks up within 2 rings, 24/7 — existing clients reach the firm immediately regardless of partner availability.
Captures matter type (trusts, wills, probate, conveyancing, family, commercial), whether existing or new client, urgency, and preferred callback time.
Instant notification direct to the relevant partner or fee earner — before lunch, not three days later.
Also serves: Yeovil · Dorchester · Shaftesbury · All Dorset