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AI Receptionist · Taunton Solicitors

Taunton client. Offer accepted. Needs a conveyancer. Called three firms at 5:45pm. Two voicemails. One answering service that took a name and number. Called the fourth firm the next morning. Instructed them.
ForgeMason answered at 5:45pm. Matter captured. Instruction yours.

Taunton is Somerset's main legal centre — a competitive market where multiple solicitor firms compete for the same conveyancing, family law, and probate instructions. Clients searching for a solicitor often call several firms simultaneously, particularly in the early evening when they've just received news that prompts the call. ForgeMason ensures your firm is always reachable: call answered professionally, matter type and urgency captured, and your fee earner notified before the client tries the next firm on their list.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of trades can't take calls while serving customers
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How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7 — including evenings when clients receive news that prompts a call.

02

Matter captured

Captures matter type (conveyancing, family, wills/probate, personal injury, commercial), urgency level, brief situation summary, and preferred callback time.

03

Fee earner notified

Instant notification to the relevant fee earner or duty solicitor. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Matter type qualification
  • Missed-call text-back
  • Calendar booking
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FAQ
Solicitors handle sensitive matters — is an AI system appropriate for first contact?+
ForgeMason handles first contact only — it answers the call, captures the matter type and urgency, and routes the notification to the right fee earner. It does not provide legal advice, discuss the merits of any matter, or make representations on your firm's behalf. The caller is told they'll receive a callback from the relevant solicitor. That's the same function a receptionist performs — the difference is that ForgeMason does it at 6pm on a Tuesday when your receptionist has gone home.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Taunton solicitor? Free 20-minute call.

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Also serves: Yeovil · Bridgwater · Wells · All Somerset