Glastonbury. Sole trader. Lease dispute with landlord. Wanted a solicitor who understood the High Street. Called Wednesday. Partner away at court. Receptionist said to call back Thursday. Thursday they'd found a Wells firm online. Wells got the instruction.
ForgeMason answered Wednesday. Dispute captured. Wells didn't get the call.

Glastonbury's independent business community generates commercial disputes, tenancy disagreements, and employment matters from sole traders and small businesses who want a solicitor who knows their town. A one-day delay in returning a call on a commercial matter sends the instruction online — and online search returns Wells and Street firms equally. ForgeMason captures that Wednesday call in full, so the instruction stays with your practice rather than reaching the first firm to appear in a Thursday morning Google search.

Book a Free Call Full Solicitors Page →

85%

of callers ring a competitor if unanswered

BrightLocal

21×

higher contact rate within 5 minutes

Harvard Business Review

60%

of trades can't take calls while serving customers

Fix Radio

How It Works

Answered instantly

AI picks up within 2 rings, 24/7 — no "call back Thursday" — the call is answered now and the matter captured before the caller goes online.

Matter captured

Captures matter type (commercial dispute, lease/tenancy, employment, conveyancing, wills), the urgency and brief situation summary, and preferred callback time.

Fee earner notified

Instant notification to the relevant fee earner. Commercial matter captured Wednesday means the partner calls back Thursday morning with the instruction already secured.

Capture

£67/mo

AI answers every call 24/7
Matter type qualification
Missed-call text-back
Calendar booking

Get Started

Most Popular

Front Desk

£167/mo

Everything in Capture
Full voice AI receptionist
Client follow-up sequences
Priority support

Get Started

Growth System

£367/mo

Everything in Front Desk
Local SEO for Glastonbury
Google Ads management

Get Started

FAQ

Commercial disputes can be complex — can ForgeMason capture the relevant detail?+

ForgeMason's role is not to provide legal advice or assess the merits of a dispute — it's to gather enough information that your fee earner can return the call fully briefed. For a commercial matter, that means: the nature of the dispute (lease, employment, debt, planning), the other party, how urgent the matter is, and what outcome the caller is hoping for. Your fee earner receives a structured summary alongside the caller's contact details. The first callback from your firm is an informed one rather than a cold "can you run through it again for me?"

Is there a minimum contract?+

No minimum contract. Rolling monthly — cancel any time. No setup fee.

Answered instantly

Matter captured

Fee earner notified

Glastonbury solicitor? Free 20-minute call.