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AI Receptionist · Wimborne Solicitors

Wimborne. Affluent sale. Detached. Owners upsizing to the Stour Valley. Solicitor needed urgently. Called Tuesday. Your partner's PA took a message. Partner in court. PA forgot. Called a Bournemouth firm on Thursday. Appointed same afternoon.
ForgeMason captured the matter Tuesday. Partner notified immediately. Instruction yours.

Wimborne serves an affluent residential market where conveyancing instructions are high-value and clients have the confidence to move to the next firm when the first doesn't respond promptly. A message relayed through a PA is the weakest link in any instruction chain — it can be delayed, forgotten, or deprioritised. ForgeMason removes that dependency: the matter is captured directly, the fee earner notified by phone and SMS, and the client confirmed for a callback before the call ends.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of trades can't take calls while serving customers
Fix Radio
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7 — no PA chain, no message that gets forgotten, no instruction lost.

02

Matter captured

Captures matter type (conveyancing, wills, trusts, probate, commercial, family), transaction details, urgency, and preferred callback time.

03

Fee earner notified

Instant notification direct to the fee earner's phone and SMS — bypassing any relay risk. Callback confirmed with the client.

Capture
£67/mo
  • AI answers every call 24/7
  • Matter type qualification
  • Missed-call text-back
  • Calendar booking
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FAQ
Can ForgeMason handle multiple incoming calls simultaneously?+
Yes. ForgeMason handles parallel calls — if three clients call simultaneously while your fee earner is in court, all three are answered, all three matters are captured, and all three clients receive a callback confirmation. No call goes to hold, no caller gets a busy tone. For a firm competing with Bournemouth and Poole practices that have full reception teams, this is a meaningful operational advantage.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Wimborne solicitor? Free 20-minute call.

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Also serves: Bournemouth · Ferndown · Blandford Forum · All Dorset