A missed vaccination recall isn't just lost revenue — it's a relationship with a client who then drifts to whatever vet they find next time. ForgeMason automates booster recalls, handles prescription requests, books routine appointments 24/7, and routes genuine emergencies to your OOH provider so nothing slips through.
Owner calls. AI answers immediately. Identifies routine vs urgent — health check booking, prescription request, or concern needing triage.
Routine appointments booked directly. Prescriptions logged for processing. Concerns triaged — minor waits vs. genuine emergency routed to OOH.
Appointment confirmation text to the owner. Prescription request logged in your system. Nothing falls between the cracks.
Vaccination due date logged. At the right time, the owner gets a recall text with a booking link. Booster revenue keeps flowing.
Annual health check reminders go out at 11 months. Preventive care appointments keep the practice diary full year-round.
Logs every vaccination date and sends owner reminders at the right interval. Booster revenue stays predictable and consistent.
AI triages out-of-hours calls and routes genuine emergencies to your OOH provider. Non-urgent calls are queued for the morning.
Owners can request prescription repeats via phone or text. AI logs the request and flags for vet authorisation before dispensing.
Health checks, neutering consultations, nail trims, dental checks — all bookable directly through the AI at any time of day.
Post-appointment review requests sent automatically. Builds your Google profile and drives new registrations.
No clinical pet records stored. Admin-only function. UK GDPR compliant. Your practice remains data controller.
Price-Beat Promise. Found a like-for-like service cheaper in Somerset or Dorset? We'll beat it.
Free 20-minute call. We'll walk through your recall opportunity and what we'd build for your practice.