Weston-super-Mare has one of Somerset's highest small-pet populations, including a significant number of rabbit and small-mammal owners whose concerns are often urgent — rabbits stop eating for 24 hours and the situation becomes critical rapidly. A 4pm call that hits voicemail during a busy afternoon consultation block sends that owner to Clevedon for the same evening. ForgeMason captures the concern and urgency immediately, flags small-mammal calls for priority callback, and ensures your clinical team sees the detail before returning the call.
AI picks up within 2 rings — no voicemail during afternoon consultations. Every call captured.
Captures species, presenting concern and duration, urgency level, and owner contact details. Small-mammal urgency flagged appropriately.
Instant notification with urgency summary. Afternoon calls triaged and ready for callback before 5pm close.
Also serves: Bridgwater · Burnham-on-Sea · Taunton · All Somerset