You can't answer on site. Customer calls your competitor. They answer. Job gone. ForgeMason's AI answers every call, qualifies every lead, and books the job while you're working.
In a consumer unit. On a roof. In a loft. Phone goes to voicemail. Customer's gone to the next number on Google. That's a consumer unit upgrade — £800+ — handed to a competitor.
EV charger fitting is one of the fastest-growing job types in the sector. These customers shop around quickly. If you're not answering within minutes, the job goes to whoever is.
Customer calls, leaves a voicemail, you call back at 5pm. They've already booked someone else. There's no automated system chasing them in your absence — until now.
AI picks up within 2 rings, 24/7. Introduces itself as your virtual assistant. Customer gets an immediate response instead of voicemail.
AI asks the right questions — job type, location, urgency. Knows your service area and which jobs you take. Filters out time-wasters.
Standard jobs go straight into your calendar. Anything needing your assessment is flagged for a callback with all the details captured.
Instant SMS or email with the job summary. You finish the work you're on without losing the next job.
If anyone rings and hangs up before the AI answers, they get an automatic text within 60 seconds — keeping them warm while you're tied up.
Trained on EV charger installation enquiries — type of vehicle, single vs. twin, existing supply details — so leads arrive pre-qualified.
Captures property type, age, number of bedrooms and preferred timing — everything you need to quote before you've even called back.
Integrates with Google Calendar, Tradify, ServiceM8 and Powered Now. Jobs booked direct into your schedule.
Most online searches happen evenings and weekends. AI answers when you're off — no jobs slip through your off hours.
After each completed job, AI sends an automated review request. Builds your Google profile without any manual effort.
Links seamlessly with your Checkatrade profile. Review requests boost your ratings and organic rankings simultaneously.
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Free 20-minute call. We'll show you how many enquiries you're missing and what we'd build to fix it.