Poole's large residential population means a competitive veterinary market — new puppy and kitten registrations are the highest-value long-term clients a practice acquires, and they're often lost in the Monday morning rush when the front desk is swamped. Two minutes on hold for a new puppy registration sends that client to Bournemouth for the first appointment and then permanently. ForgeMason captures every new pet registration call immediately, confirms the appointment, and starts the relationship before a competing practice gets the chance.
AI picks up within 2 rings — no hold music, no Monday morning wait. New registrations captured as readily as routine appointment calls.
Captures pet name, species, breed and age, reason for call (registration, vaccination, concern), urgency, and owner contact details.
Instant notification. New registration calls flagged for prompt follow-up — the first interaction sets the tone for the lifetime of the client relationship.
Also serves: Bournemouth · Wimborne · Wareham · All Dorset