Swanage's seasonal visitor population brings dogs from across the UK to the beaches and Purbeck coastline — and when something goes wrong, those owners call the nearest vet they can find. A Sunday afternoon recorded message that fires the out-of-hours number at the end of a long recording does not serve a panicking owner who needs clear direction immediately. ForgeMason captures every visitor call with the concern, the pet details, and the urgency — and gives the owner a clear next step, every time.
AI picks up within 2 rings — including Sundays during the holiday season when visitor call volumes peak.
Captures pet details, presenting concern, urgency, whether the owner is visiting or local, and contact details — every call documented.
Urgent concerns — ingestion, injury — directed to your out-of-hours line and notified simultaneously. Non-urgent visitor calls captured for follow-up.
Also serves: Wareham · Poole · Dorchester · All Dorset